Carers of Dundee Virtual Hub

Here you will find the latest episodes, information on upcoming lives and information on how local organisations can also be involved and host their OWN live sessions.

Smiling older woman looking at a smartphone

Background

In response to carer needs at the start of lockdown, Dundee Carers Centre launched a Virtual Hub series, that was live-streamed to their Facebook page, updating carers on the latest news and service procedures.

The popularity of this grew and soon guests from other organisations and agencies were invited to talk about their services or advice for carers.

From there it was decided that at the end of 2020 that the Virtual Hub would move from Dundee Carers Centre to Carers of Dundee.

For more information on the Dundee Carers Centre Virtual Hubs click here

To watch the series click here

Watch the latest episodes here!

Episode 8 - Social Security Scotland

Carers of Dundee were joined by Lyndsey from Social Security Scotland who gave a brief overview of benefits that Social Security Scotland provides and is looking to provide in the future.

This included benefits such as Carers Allowance Supplement, Child Disability Payment, and Young Carer Grant.   Lyndsey was also available to answer a few questions that were sent live during the episode.

For more information please visit https://www.socialsecurity.gov.scot/

Episode 7 - 29,000 Reasons

We speak to Dave from Hot Chocolate Trust and Ally from HELM who are involved in 29,000 Reasons, a fundraising campaign that is raising money for organisations that are part of the Dundee Youthwork Network.

Links in video

29,000 Reasons Just Giving page

29,000 Reasons Facebook

29,000 Twitter

29,000 Reasons Instagram

Episode 5 - Mental Health Support in Dundee

Our topic this week was Mental Health and exciting developments happening in Dundee to help support people experiencing emotional distress or improve general wellbeing.

We spoke to Linda Graham, Clinical Lead for Mental Health & Learning Disabilities NHS Tayside who announced ambitious plans for enhancing mental health services including the creation of community-based accommodation, a wellbeing hub available 24/7, and a centralised helpline among other developments.

We also spoke to Wendy Callandar from Wellbeing Works Dundee who spoke about the service they provide at their facility at Level 3 of The Wellgate Centre which brings Mental Health right into the heart of the city.

The service provides a range of indoor and outdoor activities aimed at improving wellbeing.

Wendy was also able to announce the development of an exciting new ‘Community Toolbox’ which will allow local people to borrow tools such as power tools and carpet cleaners to help with home improvements.

Episode 4 - Caird Hall Vaccination Team

Claire spoke this week to Gill Stranock, one of the Team Leaders from the Vaccination Team at Caird Hall answering questions and easing anxieties and concerns that carers may have about receiving their vaccination.

Episode 3 - Young Carers Action Day

In celebration of Young Carers Action Day we were joined by The Corner, Children & Families, and a Student from Dundee University.

The discussion was based on recent work to support young carers, including wellbeing boxes, a leaflet for Young Carers, and Navigating Services interview with Student Support Service within the University of Dundee.

Episode 2 - Dundee Carers Charter

Join us as we discuss the Dundee Carers Charter and how organisations/community groups can play a vital role in helping to identify and signpost unpaid carers and how easy it is to sign up and be part of the charter.

We will also be joined by Carol from CAHMS who will be talking about how the Young Person Unit in Ninewells has benefitted since signing up for the charter.

If you would like to see further information on the Charter and how to sign up, please go to Carers of Dundee webpage: https://carersofdundee.org/workforce/carers-charter/
or email [email protected]

To find out more about upcoming episodes click here

Episode 1 Carer Journey Wellbeing E-Modules

In this week’s episode, our host Claire was joined by Ellie, Learning & Development worker for Dundee Carers Centre and Carers of Dundee, who gave more information on the new e-modules recently launched on the Carers of Dundee website.

To take the e-modules today please go to the Learning Portal.

Organisations - Host Your Own Episode!

Facebook Live is a valuable communication tool allowing organisations to connect and raise awareness of the work they do.  Even as face-to-face activity becomes possible again, flyers, posters, and events can only have so much reach and many people are still reluctant to go out and visit places as they used to, therefore may not see/attend them.

Everyone wants to hear what is happening in the locality/community from “the horse’s mouth” and this is where Facebook and the StreamYard platform brings it all together.  StreamYard allows social media channels to Live stream to a selected audience or all followers of their social media platform.

The Communications Team at Dundee Carers Centre will create and carry out all technical aspects of the Hub, which allows guests and hosts to focus on the key message and any questions and answers they need prepare for.

What we will offer to organisations/agencies:

  • Be involved in initial discussions
  • Set up the broadcast
  • Create and email out a link to all participants, along with guidelines
  • Prepare script
  • Design overlays to suit brand for organisation you can use your own logo
  • Banners to suit the topic with links to websites etc
  • Prepare flyer for promotion of live chat for circulation by organisation

Recording
There is a recording function, that allows you to record an interview or a key message. This can be uploaded to any social media channel. We do recommend going live, however, it is good where doing it live isn’t possible, as their input can be pre-recorded.

Branding
Streamyard allows you to use your own brand on screen, we can create backgrounds and overlays to suit any organisation or agency.

Tech check
Scheduled a few days before live broadcast to ensure good wifi connections and audio. This also gives participants a feel for Streamyard and a run-through before the day, putting them at ease.

Live Broadcast
Meet 20-30mins before the live session to ensure connectivity good and a quick run-through, introductions, etc. PowerPoint presentations can be used through the session and to be sent to comms staff member beforehand and they will oversee the upload and slide change

Debrief & Download
We ask that participants stay on after the live session has ended for a debrief and give feedback on the session. If required, sessions can be downloaded and adapted for accessibility through YouTube, which can be kept as training material or future general use.

If your organisation would like to part of a virtual hub through Carers of Dundee Facebook channel, or if you would like further information, please contact the centre on 01382 200422 or email [email protected]