Social Services

In Dundee we want all carers to get support when they need it. If you are a carer (of any age) there are some initial steps that you can take to get support.

Your first step should be contacting Dundee Carers Centre where carers can get practical and emotional support.  Please call the team on 01382 200422 or email [email protected]

Additonally, Social Work Health and Social Care Professionals can help with the process of planning, putting care in place, and arranging an Adult Carers Support Plan. Following on from the Adult Carers Support Plan, appropriate information and support will be arranged to support you. This can mean that you are referred to, or given information about other organisations in Dundee who can help you in your caring role.

If you are looking for more care and support for the person you look after:
You can get in touch with any of the Health and Social Care, Social Work and Education professionals who are currently working with them.

If they do not have a worker, contact the first contact team if they are 16 or older, or the Children’s services team if they are under 16 (contact details below).

If you’d like to request an Adult Carer Support Plan:
You can get in touch with any of the Health and Social Care, Social Work and Education professionals who are currently working with them.

If they do not have a worker, contact the first contact team if they are 16 or older, or the Children’s services team if they are under 16.

If you’d like to request a Young Carers Statement:
Ask your school guidance teacher or any education staff member you trust. You can also contact Dundee Carers Centre who will let you know who to contact in your school.

If the person you care for is in hospital:
You can speak to nursing staff on the Ward about their care needs and discharge planning. The Nursing staff will work with you to make appropriate arrangements before the person is discharged.

If you care for someone living in another Council area, Dundee Carers Centre can help identify who you should get in touch with for an Adult Carer Support Plan or to ask for more support for the person you care for.

If you are a carer under 16 or you are caring for someone under 16, and are unable to contact the relevant Social Care, Social Work and Education professionals you can contact Children’s Services (contact below)


The First Contact Team provides a first point of contact for anyone living in the community, aged 16 and over, who does not have anyone (e.g. District Nurse, Social Work, Social Care Organiser) involved in their care. You should discuss this with the person needing support and gain their consent (if appropriate).

You can call the First Contact Team on 01382 434019, Monday to Friday between 9 am and 5 pm.  If the First Contact and Children’s Services offices are closed and you have an urgent matter you can contact the Out of Hours Service on 01382 307964.

Children’s Services at Dundee City Council can be reached on 01382 436000 [email protected]