Social Services

There are services within the council and Health & Social Care Partnership that can offer further support to unpaid carers and young carers in Dundee.

The Council and the Health and Social Care commission some supports from the Third Sector and directly provide some services to carers.

Contact Your Local Carer Centre

Unpaid carers and young carers living in Dundee can contact Dundee Carers Centre.

The service is open Mon-Fri 9.30 am – 4.15 pm.  The C-Gate centre is also open for drop-in and general enquiries during office hours – please get in touch if you would like more information on the support they can provide.

Get in contact

Click the links below to go to the Dundee Carers Centre website and make a referral.

Dundee Carers Centre Website

Make a referral

Please call our team 01382 200422 or email [email protected]

Health & Social Care Support

Social Work Health and Social Care Professionals can help with the process of planning, putting care in place, and arranging an Adult Carer Support Plan.

Before, after and during the process of completing an Adult Carer Support Plan, appropriate information and support will be arranged to help you.  This can mean that you are referred to, or given information about other organisations in Dundee who can help you in your caring role.

Care and support for the person you look after

You can get in touch with any of the Health and Social Care, Social Work, and Education professionals who are currently working with them.

If they do not have a worker, contact the first contact team if they are 16 or older, or the Children’s services team if they are under 16 (contact details below).

Requesting an Adult Carer Support Plan

You can get in touch with any of the Health and Social Care, Social Work, and Education professionals who are currently working with them.

If they do not have a worker, contact the First Contact Team if they are 16 or older, or the Children’s Services Team if they are under 16

First Contact Team

The First Contact Team provides the first point of contact for anyone living in the community, aged 16 and over, who does not have anyone (e.g. District Nurse, Social Work, Social Care Organiser) involved in their care.  You should discuss this with the person needing support and gain their consent (if appropriate).

You can call the First Contact Team on 01382 434019, Monday to Friday between 9 am and 5 pm.

If the First Contact and Children’s Services offices are closed and you have an urgent matter you can contact the Out of Hours Service on 01382 307964.

Find out more about Adult Carer Plan

Find out more about the First Contact Team

Requesting a Young Carer Statement

Ask your school guidance teacher or any education staff member you trust. You can also contact Dundee Carers Centre who will let you know who to contact in your school.

Click here to find out more

If the person you care for is in hospital

You can speak to nursing staff on the Ward about their care needs and discharge planning. The Nursing staff will work with you to make appropriate arrangements before the person is discharged.


Caring for someone living in another Council area

Dundee Carers Centre can help identify who you should get in touch with for an Adult Carer Support Plan or to ask for more support for the person you care for.

Additional support for young carers under 16 or caring for someone under 16 

If  you are unable to contact the relevant Social Care Social Work, and Education professionals please get in touch with Integrated Children’s Services.

Integrated Children’s Services

Children Services at Dundee City Council can be reached on 01382 436000 [email protected]

Find out more