Covid-19 Information for Carers

Carers of Dundee have collated  relevant information that carers and their families might need during the ongoing Covid-19 situation.  This page will be updated regularly with organisations/service information as well as national information from trusted sources.

We will also share updates on our social media feeds, you can follow us on Facebook and Twitter

General Information & Advice

Please make sure you only access information and advice from trusted sources.  Below are links that can be accessed:

Scottish Government
Latest developments on national response to Covid-19

NHS inform
Latest Covid-19 health related advice, including advice on how to reduce spread of the virus, symptoms to be on the look for and advice if you think that you or your family have developed symptoms.

Dundee City Council
Latest Covid-19 health related advice, including advice on how to reduce the spread of the virus, symptoms to be on the look for and advice if you think you or your family have developed symptoms.

Dundee Health & Social Care Partnership
Covid-19 information available in BSL and other accessible formats

Citizens Advice Bureau
Includes information relating to Covid-19 that may help answer some of the most common questions.  The telephone advice is also available from 9am – 4pm, or email if you require more information.

Carers UK
Comprehensive information and guidance for carers and their families on the support available.


List of local support for within your locality:


IYN Coldside

East End

IYN East End


IYN Lochee


IYN Maryfield

North East

IYN North East


IYN Strathmartine

The Ferry

IYN The Ferry

West End

IYN West End

Health & Wellbeing

Short Breaks

Shared Care Scotland has information on possible ‘breaks’ during this time, with several  links for things to do with children and young people that are free and online.

Mental Health

We understand that during this time your mental health may be affected. Below is a list of links and resources aimed at supporting your mental health:

NHS advice

Physical Activity

Exercising is an important way of keeping your body and mind healthy.  Current government guidelines allow everyone to leave the house to perform one form of exercise a day.  But for many carers, leaving the house may not be an option. Below are listed links to Youtube channels/websites for exercising indoors:

Ready Steady Go Facebook page by Leisure & Culture Dundee gives ideas on how to keep little ones moving. While schools are currently closed, they are also posting exercise classes that can be done safely indoors.

Joe Wicks The Bodycoach is offering to be the nation’s P.E. teacher! Tune in every morning Mon-Fri at 9am.

Yoga with Adrienne is a YouTube channel offering FREE yoga sessions for all levels of fitness.


Keeping in contact with people is important for wellbeing. Below is a list of websites and apps to help keep people connected:

Mobilise are offering a “virtual cuppa” where carers can request a call from a support worker for a quick chat.


NHS Community Listening Service is available to talk to someone through this time. They are offering telephone appointments Monday to Friday.  Call or text 0796 777 1947.

Age Scotland helpline is available for elderly people who fancy a chat, or just want to hear a friendly voice.  Call 0800 1244 222 to speak to someone.

Samaritans Whatever you’re going through, you can call any time day or night, 365 days a year. Call them free on 116 123 or email.

The Silver Line  is there to provide free confidential information, advice or friendship to older people 24 hours a day and 7 days a week on 0800 470 80 90

SupportLine is available children or young adults that feel lonely, call  on 01708 765 200 to chat.

Calm Zone is a helpline offering support to men, of any age, who are down or in crisis, 0800 58 58 58.

Zero Tolerance lists some useful helplines for those staying at home, who might be experiencing abuse or other issues.

Breathing Space is a free and confidential phoneline service for anyone in Scotland who is experiencing low mood or depression. Call them on 0800 83 85 87


We Are With You
Free confidential support to people experiencing issues with drugs, alcohol or mental health (online and telephone service)

In addition, people can make  direct contact on  0333 230 9468, or through Scotland Drinkline on 0300 123 1110

We are With You is open from 9am to 9pm Monday to Friday and 10am to 4pm Saturday and Sunday.  They offer a virtual service out-with these hours.   We are With You are constantly monitoring usage and can change hours immediately if needed and can also up scale the number of specialist advisers on at any given time and have bought new licences to enable this to happen. In Glasgow they have set up Google meetings 7 days a week, twice a day – this can be rolled out to other areas if it would be helpful

Know the Score  provides free confidential advice on drug usage and for anyone who is concerned about another person taking drugs.

Sexual Health Tayside has harm reduction advice for people who use drugs and Covid-19


Money Matters

Discovery Credit Union  

All local community centre collection points are cancelled until further notice.

To withdraw money, please use the form in the contact us section or download the app. Please note that Discovery Credit Union no longer accept paper loan application forms.  All loan applications should be made via the website.Deposits can still be made electronically from a bank account.  Please contact Discovery Credit Union via phone/email/Facebook messenger for more information.

Money Advice Service  Free and impartial money advice, set up from the Government.

Home & Utilities

Shelter (Scotland)  Local service is contactable by emailing or phoning 03445 151 562 (Dundee Team) and 0808 800 4444 (National Helpdesk)

Shelter website has information and an online chat service.

Frontline staff looking for advice on behalf of a client or service user can use the second tier advice service, ScotWRAS which is available 10am-3pm on 0344 515 1310 or by email


DVVA website has advice for those who have a prepayment meter